Patient Care Advocate

7 days ago


Liverpool, New York, United States Lincare Holdings Full time
About the Role

This Customer Service Representative position at Lincare Holdings offers a unique opportunity to make a meaningful impact in patient care. As a key member of our team, you will be responsible for providing exceptional customer service, working closely with medical professionals, and advocating for chronic patients.

Key Responsibilities
  1. Facilitate patient care by working directly with medical professionals and physicians.
  2. Analyze billing and setup paperwork for patient services, ensuring accuracy and efficiency.
  3. Provide exceptional customer service, troubleshooting issues, and dispatching corrective actions via the appropriate departments.
  4. Recommend potential products or services to management by collecting patient information and analyzing customer needs.

Physical Demands: This employee must occasionally lift and/or move up to 25 pounds.


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