Customer Service Ambassador

4 days ago


Edmond, Oklahoma, United States David's Bridal Full time
Customer Service Representative Job Description

At David's Bridal, we're seeking a skilled Customer Service Representative to join our team. As a key member of our sales floor, you'll be responsible for delivering exceptional customer experiences, ensuring a seamless shopping experience for our clients.

Key Responsibilities:
  • Customer Interaction: Welcome and engage with customers, providing personalized service and support to meet their needs.
  • Product Knowledge: Stay up-to-date on our latest products and services, including alterations and personalization options.
  • Inventory Management: Assist with inventory management, processing orders, and ensuring first-quality standards for all merchandise.
  • Cash Wrap Operations: Support cash wrap behaviors and processes transactions with accuracy, making every customer feel celebrated.
  • Team Collaboration: Work closely with colleagues to achieve sales goals and provide a Five-Star Customer Service Experience.

Requirements:

  • Education: High school diploma or equivalent degree.
  • Experience: 1-2 years of prior retail experience in an apparel, service, or specialty store environment.

Benefits:

  • Competitive Pay: Enjoy a rewarding environment and competitive pay rates.
  • Team Bonus: Participate in a team bonus program to drive sales and customer satisfaction.
  • Benefits Package: Enjoy a comprehensive benefits package, including vision care, supplemental insurances, and a 401K program.

About David's Bridal:

We're a leading wedding dress retailer dedicated to providing exceptional customer experiences. Our mission is to build a workforce that reflects the diversity of our customers, creating a culture where all forms of diversity are celebrated and valued.


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