IT Support Specialist
2 weeks ago
We are seeking a highly skilled IT Support Specialist to join our team at Caesars Entertainment. As a key member of our IT department, you will be responsible for providing technical support and assistance to our employees and customers.
Key Responsibilities- Provide technical support and assistance to employees and customers via phone, email, and in-person.
- Troubleshoot and resolve technical issues with computer hardware, software, and network systems.
- Install, configure, and maintain computer systems, software, and network equipment.
- Perform routine maintenance tasks to ensure optimal system performance.
- Collaborate with other IT teams to resolve complex technical issues.
- Document and track technical issues and resolutions.
- Bachelor's degree in Computer Science, Information Technology, or related field.
- At least 2 years of experience in IT support or related field.
- Strong knowledge of computer hardware, software, and network systems.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
This position requires the ability to work in a casino environment exposed to bright flashing lights, noise, smoke, and varied temperatures. The successful candidate must be able to lift up to 50 pounds and stand for long periods.
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