Customer Service Specialist for Automotive Services

6 days ago


Grapevine, Texas, United States Sam's Club Full time

Do you have a passion for delivering exceptional customer service and providing expert advice on automotive products? Are you looking for a challenging and rewarding role that offers opportunities for growth and development?

">">About the Job

This is a great opportunity to join our team as a Customer Service Specialist for Automotive Services at Sam's Club in Grapevine, TX. In this role, you will be responsible for providing safe and efficient service in both the sales and service areas of the department.

">">
  • Responsibilities:
  • Work collaboratively with other associates to ensure the club meets the member's expectations
  • Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality
  • Leverage digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement
  • Communicate equipment, tool, and supply needs to TBC Lead; track and monitor returns and special orders
  • Operate cash registers; process transactions; work hands-on in the physical area

The estimated salary for this position is $22.00 per hour, based on the location and job requirements.

">What We Offer

As a Sam's Club associate, you will enjoy a comprehensive benefits package that includes:

">">
  • Health benefits including medical, vision, and dental coverage
  • Financial benefits including 401(k), stock purchase, and company-paid life insurance
  • Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting
  • Other benefits including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more

We also offer a company-paid education benefit program called Live Better U, which provides full-time and part-time associates with tuition, books, and fees paid for by Walmart.

">Requirements

To be eligible for this position, you must meet the following requirements:

">">
  • Valid state-issued driver's license
  • Age requirement of 18 years or older


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