Office Service Support Coordinator

3 weeks ago


Yankton, South Dakota, United States C & B Operations, LLC Full time

We are a progressive company that values fair and consistent treatment and provides equal growth opportunities for all team members. As a Service Writer/Office Administrator at C & B Operations, LLC, you will be responsible for a variety of administrative tasks in customer service, finance, human resources, sales, parts, and operations.

The estimated salary for this role is $50,000 - $70,000 per year, based on your experience.

Responsibilities:

  1. Assist in controlling each service invoice to ensure accuracy and completeness under the guidance of the service manager.
  2. Update customer profiles using equipment, hours, or other information from customer work orders.
  3. Monitor service repair completion progress, close work orders, and generate customer invoices.
  4. Prepare service technician efficiency reports.
  5. Field internal and external customer inquiries to the service department.
  6. Enthusiastically greet visitors and answer phones.
  7. Prepare bank deposits and balance cash receipts, credit card receivable accounts.
  8. Assist the store manager with accounts receivable collection.

Requirements:

  • Excellent organizational skills and attention to detail.
  • Good people and communication skills.
  • Previous accounting experience/knowledge.
  • Proven experience in providing excellent customer service.
  • Excellent computer skills and comfortability with Microsoft Office suite.
  • Valid driver's license and safe driving record.
  • Ability to meet physical demands and duration of physical exertion generally required to perform tasks in support of all job functions.


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