Administrative Service Technician
3 weeks ago
C & B Operations, LLC is a dynamic company with a strong focus on customer satisfaction. We are currently seeking a skilled Service Writer/Office Administrator to join our team at our John Deere dealership in Yankton, South Dakota.
The estimated salary for this role is $55,000 - $75,000 per year, based on your experience.
Key Responsibilities:
- Assist in ensuring the accuracy and completeness of each service invoice under the guidance of the service manager.
- Maintain up-to-date customer profiles using equipment, hours, or other information from customer work orders.
- Monitor service repair completion progress and close work orders to ensure timely resolution.
- Generate customer invoices and prepare service technician efficiency reports.
- Provide excellent customer service by fielding internal and external inquiries to the service department.
- Greet visitors enthusiastically and answer phones promptly.
- Prepare bank deposits and balance cash receipts, credit card receivable accounts.
- Collaborate with the store manager to collect accounts receivable.
Requirements:
- Exceptional organizational skills and attention to detail.
- Strong people and communication skills.
- Prior experience in accounting or a related field.
- Proven track record of delivering exceptional customer service.
- Proficiency in Microsoft Office suite and ability to learn new software quickly.
- Valid driver's license and clean driving record.
- Ability to meet physical demands and duration of physical exertion generally required to perform tasks in support of all job functions.
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Yankton, South Dakota, United States C & B Operations, LLC Full timeC & B Operations, LLC is a family-owned company with over 35 years of experience in the agricultural industry. We have grown to include thirty-six John Deere dealerships in six states and are now seeking an experienced Service Writer/Office Administrator to join our team at our dealership in Yankton, South Dakota.Job Summary:This position is responsible for...
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