Administrative Service Technician

3 weeks ago


Yankton, South Dakota, United States C & B Operations, LLC Full time

C & B Operations, LLC is a dynamic company with a strong focus on customer satisfaction. We are currently seeking a skilled Service Writer/Office Administrator to join our team at our John Deere dealership in Yankton, South Dakota.

The estimated salary for this role is $55,000 - $75,000 per year, based on your experience.

Key Responsibilities:

  • Assist in ensuring the accuracy and completeness of each service invoice under the guidance of the service manager.
  • Maintain up-to-date customer profiles using equipment, hours, or other information from customer work orders.
  • Monitor service repair completion progress and close work orders to ensure timely resolution.
  • Generate customer invoices and prepare service technician efficiency reports.
  • Provide excellent customer service by fielding internal and external inquiries to the service department.
  • Greet visitors enthusiastically and answer phones promptly.
  • Prepare bank deposits and balance cash receipts, credit card receivable accounts.
  • Collaborate with the store manager to collect accounts receivable.

Requirements:

  • Exceptional organizational skills and attention to detail.
  • Strong people and communication skills.
  • Prior experience in accounting or a related field.
  • Proven track record of delivering exceptional customer service.
  • Proficiency in Microsoft Office suite and ability to learn new software quickly.
  • Valid driver's license and clean driving record.
  • Ability to meet physical demands and duration of physical exertion generally required to perform tasks in support of all job functions.


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