Regional Sales Account Manager

1 day ago


San Francisco, California, United States Hornblower Cruises and Events Full time
About City Experiences

City Experiences, a leading provider of unique experiences, is seeking a highly motivated Regional Sales Account Manager to join our team in San Francisco. As a Regional Sales Account Manager, you will be responsible for driving sales growth and developing strong relationships with customers in the region.

Job Summary

We are looking for a results-driven sales professional to join our team as a Regional Sales Account Manager. In this role, you will be responsible for selling group and charter business to achieve regional sales goals. You will work closely with our sales team to develop and execute sales strategies, identify new business opportunities, and build strong relationships with customers.

Key Responsibilities
  • Meet or exceed annual personal sales goal set by the RDOS and VP of Sales
  • Develop comprehensive knowledge of customer and market needs
  • Execute the sales plan using effective sales techniques
  • Generate leads and convert prospects to clients
  • Identify customer needs and use in-depth product knowledge to prepare winning proposals
  • Convincingly present proposals over the phone and in person during site inspections and appointments
  • Successfully up-sell existing clients to higher value items
  • Handle objections and solve customer problems
  • Establish relationships with associations/business organizations and generate referrals
  • Ensure prompt responses to customer inquiries
  • Follow up with customers within 24 hours after the cruise to further develop the account and to thank customers, discuss other events, obtain cruise feedback, set up next meeting, rebook for next year, and get referrals
Requirements and Qualifications
  • Minimum of 2 years total sales experience consisting of at least 1 year outbound telephone sales experience
  • Prefer bachelor's degree preferably in a discipline related to the work of the position
  • Prefer hospitality experience but not required
  • Proficient with Microsoft office products and CRM software
  • Analytical skills required to identify and exploit selling opportunities
  • Sells primarily by telephone; must have excellent oral communication skills
  • Proposal writing is required, must communicate effectively in written form
  • Establish and maintain effective working relationships as required by job responsibility
  • Must have ability to persuade and influence people
  • Must have proven leadership skills
  • Must be able to listen effectively, assess the situation, determine relevant issues, identify solutions, and gain consensus
About Us

City Experiences is a leading provider of unique experiences, with a portfolio of over 25 brands that welcome upwards of 30 million guests/riders annually. We are passionate about providing amazing experiences on land and water, and we are committed to creating a company culture that puts RESPECT at its core.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and/or harassment of any type, including but not limited to discrimination and/or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law.



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