Consumer Loan Specialist

2 weeks ago

Columbus, Ohio, United States NATIONS LENDING SERVICES Full time

Nations Lending Services is recognized as one of the rapidly expanding mortgage lenders in the United States. Our mission is to provide a personalized approach to home financing, ensuring that our clients feel valued and understood.

As a Residential Mortgage Consultant, your primary responsibilities will include sourcing and originating consumer-focused residential mortgage loans. You will engage with clients to gather applications for credit aimed at purchasing or refinancing residential properties, ensuring a smooth and supportive experience throughout the process.

Key Responsibilities:

  • Understand and adhere to relevant laws, regulations, and industry standards, as well as company policies.
  • Reach out to potential clients to explore new business opportunities.
  • Consult with clients regarding their current financial situations and future aspirations.
  • Educate clients on the home purchase or refinancing process, discussing loan terms, rates, fees, and other associated costs.
  • Collect and analyze client information to optimize their financial positioning.
  • Process credit applications efficiently.
  • Initiate and manage the loan process from application to closing using various systems.
  • Maintain ongoing communication with clients throughout the loan process.
  • Meet with clients at various stages of the loan process as necessary.
  • Utilize available resources to provide accurate and current loan program information to clients and partners.
  • Submit complete loan applications and supporting documents to fulfillment partners.
  • Promote personal and company growth to enhance market share and achieve production targets.
  • Accurately log hours worked to ensure proper payroll processing.
Qualifications and Educational Background:
  • Must be at least 18 years old and possess a High School Diploma or GED.
  • Proven ability to manage personal finances effectively.
  • Current Loan Originator license or eligibility to obtain one post-hire.
  • Maintain good standing for all licenses held.
  • Intermediate understanding of office practices and procedures.
  • Proficient computer skills.
  • Familiarity with document imaging technology.
  • Strong in-person and telephone communication skills.
  • Effective written and verbal communication abilities.
  • Ability to maintain confidentiality of sensitive information.
  • Capability to establish and sustain effective working relationships with colleagues and service providers.
Preferred Qualifications:
  • Experience with Loan Origination Systems and related software.
  • Exceptional customer service skills.
  • Consistently delivers outstanding customer service throughout the loan process.
  • Knowledge of loan products and programs from FNMA/FHLMC/GNMA/FHA/VA/USDA.
  • Experience with down payment assistance programs or specialized lending structures is advantageous.
  • Motivated to build business within a supportive team environment.
Nations Lending Services is committed to fostering a diverse and inclusive workplace, free from discrimination and harassment. We uphold the principles of equal employment opportunities and encourage a respectful and collaborative work environment.

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