Operations Manager Plasma Collection Center

3 weeks ago


Spokane, Washington, United States Octapharma Plasma, Inc. Full time
About Us

Octapharma Plasma, Inc. is a leading provider of plasma-derived therapies, committed to improving the lives of patients worldwide. We operate a network of plasma collection centers across the United States, employing over 5,000 people globally.

We offer a comprehensive benefits package, including medical, dental, and vision insurance, health savings account (HSA), tuition reimbursement, employee assistance program (EAP), wellness program, 401(k) retirement plan, paid time off, company-paid holidays, and personal time.

Key Responsibilities
  • Maintain all donor center functions and assets.
  • Maintain a thorough understanding of and ensures total operation is compliant with state and federal regulations (e.g. FDA approved Standard Operating Procedures, OSHA, CLIA, and GMP) to maintain the highest production standards and ensure facility compliance.
  • Shapes employment decisions to include hiring, promotions, demotions, and terminations that strategically align with both employee and business needs.
  • Oversees and administers center level employee training ensuring alignment with compliance standards, while overseeing their execution and timeliness.
  • Supervises the implementation of training procedures, including the induction of new processes and the annual retraining initiatives.
  • Manages and oversees Payroll records to optimize the efficient allocation of employee hours.
  • Strategically analyze and manage operational Key Performance Indicators (KPIs) while proactively addressing operational deficiencies.
  • Optimize operational cost to meeting and exceeding targeted objectives
  • Ensures that product shipments and sample submissions are accurate and performed in accordance with shipping schedules.
  • Oversee marketing and advertising initiatives, collaborating with relevant corporate departments to pinpoint and implement essential enhancements.
  • Maintains a professional and courteous relationship with donors that will stimulate donor retention, referrals, and production growth.
  • Creates an organizational environment that stimulates the morale and productivity of the work force and its leadership.

Benefits: Medical, dental, and vision insurance, HSA, tuition reimbursement, EAP, wellness program, 401(k) retirement plan, paid time off, company-paid holidays, and personal time.



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