Residential Sales Representative

5 days ago

Columbus, Ohio, United States Service Experts Full time
Residential Sales Consultant

Overview

The Residential Sales Consultant is a key role in our team, responsible for developing and closing residential sales and services opportunities through customer education and presentations.

Key Responsibilities

  • Present comfort options of residential HVAC and water heater products and services to new and established customers.
  • Bolster the customer experience through a consultative sales approach focused on customer retention and satisfaction.
  • Create relationships with prospective customers and referrals, initiating calls to generate sales.
  • Work collaboratively with technical team members, onsite, to promote and ensure a 100% customer satisfaction experience.
  • Remain up to date on the latest industry trends, service methods, systems, and technology available within the market and the business.

Desired Skills and Qualifications

  • At least a High school degree or GED. A Bachelor's degree or related professional sales certifications preferred.
  • Prior sales experience, with a preference for experience with direct selling to consumers.
  • Strong selling and business-development skills.
  • A demonstrated ability to effectively communicate concepts to a variety of audiences.
  • Demonstrated commitment to the delivery of high-quality, customer-focused service.
  • Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate that into business solutions the business can offer.
  • Valid driver's license with acceptable driving record.
  • Ability to consistently demonstrate a positive attendance record.
  • Available to work flexible hours and on-call shifts as needed.
  • Ability to meet physical demands - climb ladders and/or attic stairs, to maneuver in attics, basements, and crawl spaces to access HVAC units, in order to assess customer requirements and take measurements.

Service Experts Company Perks and Benefits

  • Top Pay for Top Performers, including incentive and bonus opportunities.
  • Generous PTO provided.
  • Ready to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S.
  • Hold on to more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs.
  • Company-provided smart phone, tablet, uniform plan, and tool replacement program.
  • We'll make you better at what you do with our internal Training Academy.
  • Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions.
  • Company-paid employee Life Insurance with options for YOU and your Family.
  • Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work.
  • Supplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs.

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