Business Office Coordinator

1 month ago

Goodlettsville, Tennessee, United States American Health Partners Full time

About the Role:

The Business Office Coordinator is a vital member of our team at American Health Partners, responsible for performing daily administrative duties and providing backup support as needed. This role requires a high level of organization, attention to detail, and excellent communication skills.

Key Responsibilities:

  • Maintain accurate and timely information in the Vision software program.
  • Produce various reports, including payor reports, demographic reports, and patient payer set-up reports.
  • Assist Administrators with invoice management and collect private pay and other assigned accounts.
  • Verify insurance for incoming patients and receive co-payments from patients upon admission.
  • Post progress on outstanding receivables report and collect and receive various payments or deposits.
  • Process incoming patient's payer source information listings in the software system and serve as the point of contact for the central billing office.
  • Receive patient statements from the CBO office each month and review and mail to resident's family.
  • Assist payroll with resident trust account and perform commercial insurance precertification and follow-ups as needed.
  • Maintain a daily census of the facility's patients and perform weekly census reconciliation.
  • Provide assistance in the tracking of pre-admission evaluation, recertification, and the 90-day rule for Medicaid billing.
  • Maintain the privacy of records, conditions, and other information relating to patients, employees, and facility.

Requirements:

  • Accounting knowledge required.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Proficient with Microsoft Office Suite or related software.
  • Successful completion of required training.
  • Ability to work independently and handle multiple priorities effectively.

Working Conditions:

The work is typically performed in a standard office environment with well-lit, comfortable temperature-controlled conditions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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