Customer Service Representative

6 days ago


Cypress, California, United States Valyrian Enterprises, inc Full time
Job Description

Are you looking for a dynamic and challenging role in a fast-paced business environment? Do you have excellent communication skills and a passion for delivering exceptional customer experiences? Valyrian Enterprises, inc is seeking a highly motivated and results-driven Customer Service & Sales Associate to join our team.

We are a marketing and customer acquisitions firm that specializes in expanding our clients' business growth through direct-to-consumer interaction. Our team is dedicated to providing a positive experience for consumers and achieving substantial growth for our clients.

We are seeking a Customer Service & Sales Associate who is able to deliver friendly and professional customer service, troubleshoot customer objections and questions, and maintain accurate records of customer interactions. The ideal candidate will have 1-3 years of experience in a customer-facing role, excellent communication skills, and a strong ability to work independently or in a team setting.

Key Responsibilities:

  • Deliver exceptional customer service and provide information about products and services to existing and potential customers
  • Troubleshoot customer objections and questions while maintaining a positive and professional attitude
  • Maintain accurate and up-to-date records of customer interactions and personal information
  • Cultivate a knowledge base on products and services to draw on customer interactions
  • Attend team-based meetings to develop new customer service skills and network with top executives

Requirements:

  • 1-3 years of experience in a customer-facing role, such as customer service, sales, or retail
  • Excellent communication and interpersonal skills
  • Ability to work independently or in a team setting
  • Strong problem-solving and analytical skills
  • Desire to work in a fast-paced customer service environment and ability to multitask

About Valyrian Enterprises, inc:

We are a dynamic and growing marketing and customer acquisitions firm that is committed to providing exceptional customer experiences and achieving substantial growth for our clients. We offer a fast-paced and challenging work environment, opportunities for professional growth and development, and a team-oriented culture.



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