Business Intelligence Analyst

6 days ago


Lansing, Michigan, United States InfoPeople Corporation Full time
Job Title: Business Analyst 5

InfoPeople Corporation is seeking a highly skilled Business Analyst 5 to join our team. As a Business Analyst 5, you will be responsible for collecting, exploring, and repairing data, training models on the data, and evaluating the model's performance and improving it.

Key Responsibilities:
  • Collect and analyze data from various sources, including Service Desk Support Team and weekly Helix datasets.
  • Prepare and present data analysis reports, statistics, and metrics to stakeholders.
  • Develop and maintain data mining projects using CRISP-DM process model.
  • Collaborate with cross-functional teams to identify business needs and develop solutions.
  • Provide data-driven insights to inform business decisions.
Requirements:
  • Bachelor's degree in a related field.
  • Minimum 1-3 years of experience with PBI, R, IBM SPSS, and/or Tableau.
  • Minimum 3-5 years of experience with Microsoft Project and Excel.
  • Minimum 2-3 years of experience with DevOPs.
  • Minimum 3-5 years of experience with Remedy/Helix.
  • Minimum 3-5 years of experience in a large Enterprise setting.
  • Minimum 3-5 years of work experience with multiple network platforms.
  • Minimum 3-5 years of working with multiple network lines of service.
  • Minimum 5+ years of dealing with customers.
Preferred Qualifications:
  • Experience working with multiple agencies and/or vendors and/or departments in an enterprise environment.
  • Experience in a Telecommunications environment.

InfoPeople Corporation is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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