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Business Systems Analyst

2 months ago


Lansing, Michigan, United States Kesta IT Full time
Business Analyst Job Description

We are seeking a highly motivated Business Analyst to deliver top-tier support for both project-related and work request needs. This position offers an exciting opportunity to engage in ongoing projects aimed at rolling out innovative IT solutions designed to enhance operational efficiency and provide better public services.

The ideal candidate will have strong facilitation skills, especially in gathering and refining requirements, and experience in gap analysis for projects that are already underway. Responsibilities extend to facilitating discussions with stakeholders to analyze requirements and prioritize tasks, capturing outcomes in detailed notes, specification documents, or user stories.

We welcome candidates who are self-directed, organized, and confident in relationship-building, with the ability to quickly adapt to new tasks and changing project demands.

Key Responsibilities:
  • Lead requirement-gathering sessions and facilitate gap analysis and requirement refinement.
  • Review, analyze, and evaluate business systems and user needs to align solutions with business strategies.
  • Assist with documenting functional and technical specifications, supporting data warehousing, and enhancing business intelligence platforms.
  • Provide risk assessments, solution options, and financial analysis such as cost/benefit evaluations and ROI assessments.
  • Collaborate with project teams to deliver reporting and data warehousing solutions that meet business needs, while transferring knowledge to the rest of the team.
Requirements:
  • 7+ years of experience in business process analysis, documentation, and requirements gathering.
  • 5+ years of experience managing user stories within Agile development projects.
  • 2+ years working directly with senior management to develop strategies, create roadmaps, and resolve conflicting viewpoints.
  • Experience in creating and managing statements of work or similar agreements/contracts.
  • 2+ years of experience developing and implementing IT solutions for public-facing services.
  • 1+ year of experience working on IT infrastructure projects.
  • 1+ year of experience working with programs governed by state or federal
Benefits:
  • Medical Benefits (Platinum level plans available)
  • Work from home / Hybrid / Onsite options
  • PTO
  • Holiday Pay
  • VTO
  • 401K
  • Charitable Match
  • Training reimbursement