Customer Service Representative

19 hours ago


Dayton, Ohio, United States The Salvation Army Eastern Territory Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As the first point of contact for our members and guests, you will be responsible for providing exceptional service and support to ensure a positive experience for all who visit our Kroc Center.

Key Responsibilities:

  • Provide warm and welcoming service to all members and guests
  • Manage membership sales and transactions
  • Answer phone calls and direct them to the appropriate person or department
  • Assist with daily tasks and projects as assigned by the MSR Manager
  • Work collaboratively with the Worship and Arts team to ensure a seamless experience for our members and guests

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and customer service skills
  • Ability to work a variety of schedules, including weekends and evenings
  • Basic computer skills and ability to learn new software
  • Ability to work well in a team environment

About Us:

The Salvation Army Eastern Territory is a dynamic and growing organization that is dedicated to serving the needs of our community. We are committed to providing a positive and supportive work environment for our employees, and we offer a range of benefits and opportunities for growth and development.



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