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Care Navigator/Case Manager
2 months ago
Denver Health is seeking a skilled Care Navigator/Case Manager to provide patient navigation services and facilitate care coordination for patients in our healthcare system.
Key Responsibilities:- Manage transitions of care for patients from emergency departments, inpatient settings, and specialty care to primary care.
- Address barriers to care coordination, improve patient experience, and connect patients to necessary resources and services.
- Maintain accurate tracking and documentation of referrals to ensure team awareness and patient safety.
- Assemble patient clinical background and referral needs, providing relevant clinical information as applicable.
- Contact review organizations and insurance companies to ensure prior approval requirements are met.
- Act as an advocate for patients and families, addressing potential issues related to healthcare systems, financial, or social barriers.
- Identify and utilize cultural and community resources, serving as a liaison for internal and external care providers and families/caregivers.
- Collaborate with care teams to implement solutions surrounding patient care coordination, including scheduling appointments, transportation, and interdisciplinary communication.
- High School Diploma or GED required.
- 1-3 years of experience in a clinical care setting required.
- Intermediate knowledge of correctional and/or justice department(s).
- Intermediate knowledge of community resources needed for reentry at Denver Health's integrated care system.
- Bilingual in English/Spanish preferred.
- Knowledge of Epic and other electronic health records systems.
- Knowledge of Microsoft Office suite products.
- Outstanding benefits, including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans.
- Free RTD EcoPass (public transportation).
- On-site employee fitness center and wellness classes.
- Childcare discount programs & exclusive perks on large brands, travel, and more.
- Tuition reimbursement & assistance.
- Education & development opportunities, including career pathways and coaching.
- Professional clinical advancement program & shared governance.
- Public Service Loan Forgiveness (PSLF) eligible employer & free student loan coaching and assistance navigating the PSLF program.
- National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer.
