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Clinical Solutions Consultant
2 months ago
Job Title
Clinical Solutions Consultant - Patient Monitoring (Remote/Travel: Eastern Colorado/Nebraska)Job Description
Clinical Solutions Consultant – Patient Monitoring (Remote/Travel: Eastern Colorado/Nebraska)
Embrace your dedication to enhancing healthcare outcomes in this position where you will manage client relationships through the proficient application of technical expertise to install, implement, maintain, test, and resolve issues with intricate solutions on IT networks, ensuring superior service in delivering real-time patient data needs.
Relocation assistance may be available for this role. Candidates must reside within a reasonable commuting distance to the specified region.
Key Responsibilities:
Offer technical guidance tailored to the environment based on client specifications, facilitating the shift from a reactive service model to a solutions-oriented approach. Promote ongoing enhancement of implementation practices and service offerings; actively contribute to the execution of service strategies aimed at fostering customer loyalty. Engage as a proactive member of the regional team, collaborating with a diverse group of internal and external stakeholders, including clinical, sales, and service partners. Organize project resources and tasks, allowing team members to concentrate on client deliverables. Execute all administrative responsibilities in compliance with Philips, state, and federal regulations and timelines, including timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documentation, site and service records, and other related paperwork. Adhere to established training, quality, and safety protocols. Install sophisticated, multi-phase systems comprising IT infrastructure and patient monitoring apparatus in both clinical and non-clinical settings (build, deploy, and/or integrate solutions). Conduct a technical assessment of system configurations to ensure operational viability during implementations; identify and rectify electronic, networking, and mechanical issues. Travel approximately 70% within the designated area (throughout eastern Colorado and Nebraska) is required. Daily driving time averages 1-4 hours and may exceed 50% at times. Occasional overnight stays and travel by air and/or train may be necessary.Ideal Candidate Profile:
A minimum of 3 years of professional experience in the IT or electronics sector, preferably in a field or healthcare service environment. Experience with patient monitoring systems, telemetry units, ventilators, and defibrillators is highly desirable. Proficient in network configuration and troubleshooting, with a Cisco Certified Network Associate (CCNA) certification (or willingness to obtain within 6 months of employment). A bachelor’s degree in computer science, electronics, biomedical engineering, or a related field, or an equivalent combination of education and experience. Capable of fulfilling the essential physical, cognitive, and environmental job requirements with or without accommodation. Ability to work in an office/home office and/or remote setting, as well as in a healthcare environment; comply with all requirements. Flexibility to work hours based on business needs, including overtime, weekends, and on-call rotations. Must wear all required personal protective equipment.About Philips
Philips is a health technology organization dedicated to the belief that every individual matters, and we strive to ensure that everyone has access to the quality healthcare they deserve. Join us in our mission to improve lives through innovative solutions.
Compensation and Benefits
The hourly pay range for this position is $29.00 to $52.00, with eligibility for overtime. This role also includes field service incentive bonuses, on-call pay, company vehicle, training, and opportunities for advancement. Actual base pay may vary based on various factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
Additional compensation may include an annual incentive plan, field service bonuses, sales commissions, or long-term incentives. Employees are eligible for our comprehensive Philips Total Rewards benefits program, which includes generous paid time off, 401k (up to 7% match), health savings account (with company contribution), stock purchase plan, education reimbursement, and more.
Additional Information
Authorization to work in the US is a prerequisite for employment. The company will not consider candidates requiring sponsorship for a work-authorized visa.
This job posting is expected to remain active for a period but may close earlier if a suitable candidate is found or business needs change.
