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Onsite Community Director
2 months ago
We are seeking a highly skilled and experienced Onsite Community Director to join our team at RealManage. As a key member of our community management team, you will be responsible for providing exceptional service to our clients and their residents.
Key Responsibilities- Facility Management: Hire and manage facility staff, maintain staff schedules, manage ongoing staff training, and manage maintenance of facility by working with vendors, reporting problems, and monitoring work orders.
- Event Planning: Plan special community-wide events through the year, plan regular community activities, and provide sound feedback to the Board on what events work and those that don't.
- Communication: Write monthly newsletters, write and upload articles and update content for community website, maintain community calendars, and provide regular email updates and written communication with residents.
- Homeowner Interaction: Provide support for community clubs & organizations, respond to homeowner requests/questions, and interact with management office on any service requests or inquiries received from the homeowners.
- General Management/Association Support: Attend HOA meetings and provide oral or written reports to Board of Directors, manage registered users on community website, manage homeowner content (message boards) on community website, and upload documents, files and photos to community website.
- Minimum three (3) strong onsite HOA management experience.
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
- $68,000 to $72,000, depending on education and experience.
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life and Disability Insurance
- HSA (Required High Deductible Medical Plan to be eligible)
- FSA
- Education Reimbursement
- 401K matching
- Employee Assistance Program (EAP)
- 11 paid Holidays
