Product Support Specialist

3 weeks ago


Denver, Colorado, United States CSG International Full time

We are seeking a highly skilled Product Support Analyst to join our team at CSG International. This role is responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:

  • Respond to customer inquiries and incidents in a timely and professional manner.
  • Troubleshoot technical issues and provide solutions to customers.
  • Collaborate with internal teams to resolve complex issues.
  • Maintain accurate records of customer interactions and incidents.

Requirements:

  • High school diploma or equivalent required.
  • Bilingual skills in English and Spanish (read, write, speak) preferred.
  • Experience in customer service, help desk, NOC, or other client-facing troubleshooting roles.

Our Company Culture:

At CSG International, we value our employees and strive to create a positive and inclusive work environment. We offer a range of benefits, including work-from-home options, employee belonging groups, and a comprehensive benefits package.

Why Work with Us:

We empower companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most.



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