Customer Service Representative Senior
2 weeks ago
Customer Service Representative Senior
Are you passionate about delivering exceptional customer experiences? Do you have a knack for resolving complex issues and building strong relationships? We're seeking a highly skilled Senior Customer Service Representative to join our team at the Village of Wellington
About the Role:
As a Senior Customer Service Representative, you will be responsible for providing top-notch customer service to our residents and visitors. You will be the face of our organization, responding to inquiries, resolving issues, and providing solutions that exceed our customers' expectations.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and in-person
- Resolve complex customer issues in a timely and professional manner
- Provide solutions that meet or exceed customer expectations
- Collaborate with internal teams to resolve issues and improve customer satisfaction
- Stay up-to-date on Village policies, procedures, and services
What We Offer:
As a Senior Customer Service Representative at the Village of Wellington, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. You will be part of a dynamic team that is dedicated to providing exceptional customer service and making a positive impact in our community.
Requirements:
To be successful in this role, you will need:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and analytical skills
- Knowledge of customer service principles and practices
- High school diploma or equivalent required; associate's or bachelor's degree preferred
How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you
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