Customer Service Representative
1 month ago
Government Jobs - Full-Time - $16.00 - $25.00 Hourly
Join the Village of Wellington's Customer Service Department and become part of our Great Hometown.
The Village of Wellington is a family-oriented community located in Western Palm Beach County and is a great place to live, work, and play.
Job Summary: Performs intermediate level work in customer service for the Village of Wellington (Village).
Responsibilities:
- Provides exceptional customer service to the public, responding to inquiries and resolving issues in a professional and courteous manner.
- Assists with the implementation of customer service initiatives and programs to improve customer satisfaction and loyalty.
- Collaborates with other departments to ensure seamless communication and service delivery.
- Develops and maintains knowledge of Village services, policies, and procedures to effectively respond to customer inquiries.
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
- Minimum 2 years of customer service experience, preferably in a government or public sector setting.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
- Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
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