Front Desk Representative

4 weeks ago

Wellington, Florida, United States Gastro Health Full time
Front Desk Representative Job Description

Gastro Health is seeking a highly skilled and organized Front Desk Representative to provide exceptional patient care and administrative support in our medical office.

Key Responsibilities:

  • Greets patients in a friendly and professional manner, ensuring a positive first impression of our practice.
  • Utilizes practice management system to create and maintain accurate patient records, including demographic and insurance information.
  • Verifies patient registration forms, obtains necessary referrals, and ensures eligibility for services.
  • Collects payments, posts transactions, and maintains accurate financial records.
  • Provides exceptional customer service, addressing patient inquiries and concerns in a timely and professional manner.
  • Supports the physician and care team by maintaining a clean and organized front desk area, stocking supplies, and performing various administrative tasks.
  • Answers phone calls, takes messages, and routes calls to the appropriate personnel.
  • Assists with scheduling appointments, rescheduling, and canceling as needed.
  • Performs other administrative duties as assigned.

Requirements:

  • High school diploma or equivalent required.
  • 2+ years of experience in a medical office or similar setting preferred.
  • Bilingual (Spanish) a plus.
  • eClinicalWorks (eCW) experience a plus.

Benefits:

  • Competitive compensation package.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) retirement plan with employer contributions.
  • Discretionary profit-sharing contributions.
  • Flexible spending accounts.
  • Voluntary life insurance.
  • Voluntary disability insurance.
  • Accident insurance.
  • Hospital indemnity insurance.
  • Critical illness insurance.
  • Identity theft insurance.
  • Pet insurance.
  • Discounts at local fitness clubs.
  • Discounts at AT&T.

Gastro Health is an Equal Opportunity Employer and welcomes applications from diverse candidates. We offer a dynamic and supportive work environment, opportunities for growth and development, and a comprehensive benefits package. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

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