Financial Center Manager

4 weeks ago


Hartford, Connecticut, United States Berkshire Bank Full time
Job Summary

Berkshire Bank is seeking a highly skilled Financial Center Manager to lead our retail banking team. As a key member of our leadership team, you will be responsible for driving business growth, developing and implementing strategies to improve customer experience, and ensuring operational excellence.

Key Responsibilities
  • Develop and execute business plans to drive growth and revenue
  • Lead and manage a team of banking professionals to achieve sales and customer service goals
  • Stay up-to-date on industry trends and regulatory requirements to ensure compliance
  • Collaborate with cross-functional teams to improve processes and enhance customer experience
  • Manage financial center operations, including budgeting, forecasting, and performance metrics
Requirements
  • 5+ years of experience in retail banking, with a focus on leadership and management
  • Proven track record of driving business growth and improving customer satisfaction
  • Strong communication and interpersonal skills, with the ability to lead and motivate a team
  • Ability to analyze data and make informed business decisions
  • Knowledge of banking regulations and compliance requirements
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • The chance to make a real impact on our customers' lives


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