Outside Recovery Associate

4 weeks ago


Mt Vernon, Illinois, United States Rural King Full time

About the Role: As an Outside Recovery Associate at Rural King, you will play a vital part in ensuring a seamless shopping experience for our customers. Your primary responsibility will be to facilitate the efficient management of various projects in our outdoor merchandising area, with a focus on assisting customers in loading their vehicles post-purchase.

Key Responsibilities:

  • Deliver exceptional customer service by assisting customers in loading their purchases into their vehicles.
  • Collect customer signatures for load out tickets to confirm successful transactions.
  • Perform 'load outs' for customers from the store to their vehicles, ensuring safe loading and contributing to a seamless shopping experience.
  • Adhere to the Outdoor Merchandising Guide to maintain consistent outside presentation that can be routinely shopped by our customers, and easily stocked and maintained by our associates.
  • Ensure accurate pricing of products for customer convenience.
  • Keep the parking lot, corral, and designated areas clean and well-maintained.
  • Zone outside merchandising spaces such as the load lanes, nurseries, bullpens, and front side walks during available intervals to maintain an orderly display.
  • Use standard office equipment, including telephones, copiers, fax machines, calculators, and computers.
  • Operate retail equipment such as the Telxon gun, forklift, pallet jack, ladder, and other tools.
  • Participate in cross-training for flexibility in various departments and responsibilities.
  • Actively participate in learning initiatives offered such as training programs, workshops, and webinars.

Requirements:

  • Ability to be engaging with the team within a fast-paced setting, displaying adaptability, proactivity, resourcefulness, and effectiveness.
  • Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.

What We Offer:

  • Competitive benefits package.
  • Opportunities for growth and professional development.
  • A people-first environment that values teamwork and collaboration.


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