System Reliability and Support Lead

2 weeks ago


Miamisburg, Ohio, United States PNC Full time
Job Summary

PNC is seeking a highly skilled System Reliability and Support Lead to join our team. As a key member of our organization, you will be responsible for ensuring the stability and compliance of our technology systems.

Key Responsibilities
  • System Monitoring and Maintenance
    • Monitor and maintain the stability and performance of our technology systems.
    • Perform routine maintenance tasks, including patching and upgrading software.
  • Incident Detection and Resolution
    • Identify and resolve technical issues in a timely and efficient manner.
    • Analyze and troubleshoot system problems to determine root cause.
  • Technical Leadership
    • Provide technical guidance and support to junior team members.
    • Develop and implement technical solutions to improve system reliability and performance.
  • Compliance and Governance
    • Ensure compliance with technology standards and regulations.
    • Develop and implement processes to ensure system reliability and availability.
Requirements
  • Education
    • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Experience
    • 3+ years of experience in a technical support or system administration role.
  • Skills
    • Strong technical skills, including knowledge of operating systems, networking, and software development.
    • Excellent problem-solving and analytical skills.
    • Ability to work in a fast-paced environment and prioritize multiple tasks.
What We Offer
  • Competitive Salary and Benefits
  • Opportunities for Professional Growth and Development
  • A Collaborative and Dynamic Work Environment


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