Shift Manager
4 weeks ago
As a Shift Manager at El Pollo Loco, you will have the opportunity to lead a team to success and help manage a dynamic business. To excel in this role, you will need to possess strong team-building skills, a passion for customer service, and the ability to work effectively in a fast-paced environment.
We offer a comprehensive training program, mentorship, and a supportive team to help you launch your career. Our benefits package includes medical, dental, and vision insurance, a 401(K) plan with match and immediate vesting, flexible spending accounts, and basic life and AD&D/long-term disability insurance.
Key Responsibilities:
- Provide oversight to crew members in the absence of the General Manager or Assistant Manager.
- Coach, direct, and recognize outstanding behavior among crew members.
- Establish priorities for crew members during their shift.
- Train crew members on policies and procedures, ensuring compliance with food safety, security, quality, and cleanliness standards.
Requirements:
- Excellent written and verbal English communication skills.
- Basic math and computer skills.
- Strong customer service skills.
- A Serve Safe Certificate is required at time of hire or must be obtained where applicable.
Work Hours:
Full-time hours, with some overtime expected.
Career Advancement:
We promote heavily from within, offering opportunities for career advancement to Assistant Manager, General Manager, Area Leader, and beyond.
Work Attire:
EPL logo'd shirt will be provided, black slacks, and no-slip shoes are required.
At El Pollo Loco, we have been delivering the best citrus-marinated fire-grilled chicken for over 35 years. Our pay range is competitive, and we offer a supportive work environment.
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