Security Operations Center Operator
3 days ago
At Allied Universal, we're committed to providing rewarding careers that give you a sense of purpose. As a Security Operations Center Operator, you'll be part of a dynamic, diverse, and inclusive workplace that fuels a culture that reflects in our communities and customers we serve.
We offer a comprehensive benefits package, including medical, dental, and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, and more for most full-time positions.
Key Responsibilities:
- Monitor all security, communications, and fire/life safety systems within the designated region via the provided monitoring systems.
- Proactively monitor all surveillance cameras and CCTV remote viewer programs. Respond to all security/life safety system alarms.
- Answer and respond to events and situations received over regular and emergency phones and intercoms; speak clearly, give direction, and provide guidance to employees and security staff during emergencies.
- Serve as the liaison between all departments and the security department.
- Handle complaints and unusual/critical event information to Shift Supervisor, Account Manager, and Security Director.
- Accurately document routine and unusual events occurring on or near the facilities.
- Accurately maintain control of all equipment and keys in the Control Room.
- Complete task work orders for all reported maintenance needs.
Requirements:
- High school diploma or equivalent.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- Must possess one or more of the following:
- Service in Military Occupational Specialty related to law enforcement, security, or any support role in a Combat Zone.
- Graduate of a Certified Public Safety Academy in the law enforcement, adult corrections, or firefighter field.
- Bachelor's degree in protective services, business, or related field.
- A minimum of 8 or more years of active service in any military branch.
- Associate's degree (or 60 credits) or higher in criminal justice with current or prior active military service.
- 2 years of work experience in public sector dispatch or emergency operations center.
- 2 years of verifiable data center security experience.
- 3 years of verifiable private/corporate security experience.
Knowledge and Skills:
- Advanced computer skills and proficiency; proficiency with Microsoft Office and/or Google Applications.
- Ability to work in a team environment; teamwork.
- Ability to multi-task, discern patterns in detail.
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