Administrative Support Specialist

7 days ago


Tacoma, Washington, United States MultiCare Health System Full time

Job Summary

The Administrative Support Specialist for the Wound Healing team provides critical support to the daily operations of the center, ensuring seamless patient flow and exceptional customer service.

About Us

Multicare Health System is dedicated to creating a true sense of belonging for our caregivers and delivering high-quality patient care. We prioritize respect, integrity, stewardship, excellence, collaboration, kindness, and joy in all aspects of our organization.

Key Responsibilities

  • Perform a wide range of administrative tasks, including reception, patient scheduling, registration, referral coordination, insurance verification, billing, and cash reconciliation.
  • Serve as the initial point of contact for patients and guests, providing exceptional customer service and presenting a professional image at all times.
  • Operate effectively in a fast-paced environment, prioritizing tasks, and meeting deadlines while maintaining accuracy and attention to detail.
  • Collaborate with healthcare professionals to ensure efficient patient care and coordinate referrals and insurance plan guidelines.

Requirements

We seek candidates with:

  • A high school diploma or equivalent preferred.
  • Two years of prior clerical experience.
  • One year of experience working with insurance companies, referrals, or patient access matters.
  • Experience with CPT and ICD-10 coding, preferred.

Why Choose Multicare?

We offer a comprehensive benefits package, including competitive salary, medical, dental, and retirement benefits, and paid time off. The estimated salary for this role is $24.14 per hour, based on industry standards in the Pacific Northwest region.



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