Pool Operations Manager

4 weeks ago


Auburn, Massachusetts, United States Goldfish Swim School- North Attleboro Full time
Job Overview

As a key member of our team, the Pool Operations Coordinator will oversee the quality and success of all pool and swim lesson operations at Goldfish Swim School- North Attleboro.

Key Responsibilities
  • Ensure the delivery of excellent swim lesson experiences based on the Goldfish Swim School curriculum and strong communications with students and parents/guardians.
  • Manage Deck Supervisors, Swim Instructors, and all other on-deck staff to maintain a high level of performance and customer satisfaction.
  • Develop and implement strategies to optimize efficiencies, including class capacity management and roster management.
  • Act as a GSS ambassador to ensure a WOW customer experience and promote our core values and leadership philosophies.
  • Collaborate with the Assistant General Manager to achieve operational goals and objectives.
Requirements
  • High school diploma or GED required; college degree preferred.
  • At least 1 year of experience as a Deck Supervisor or relevant experience.
  • 2+ years of experience as a swim instructor preferred.
  • Experience as a youth sports instructor/coach, camp counselor, and/or teacher preferred.
Preferred Skills
  • Positive, outgoing personality and a team player in a collaborative environment.
  • Excellent written and verbal communication skills.
  • Strong organizational skills and attention to detail.
  • Experience with G-Suite preferred.
Work Environment

The employee will be regularly exposed to heat and humidity. Noise level is usually moderate. Minimum required availability: 4 days per week including 2 week nights and 1 weekend day.



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