Cortez Technology Support Specialist
1 week ago
We are seeking a highly skilled Technology Support Specialist to join our team at Montezuma-Cortez School District RE-1. As a key member of our technology department, you will be responsible for providing technical support to our staff and students, ensuring the smooth operation of our technology infrastructure.
Key Responsibilities:- Maintain and install personal computer hardware and related instructional technology equipment in accordance with District standards for efficiency, compatibility, and security.
- Connect equipment to District network and email services.
- Provide first-level technical support to District sites.
- Process incoming equipment and prepare for deployment.
- Track inventory of technology equipment.
- Install District software applications and software images on Windows and MAC platforms.
- Assist with the maintenance and repair of desktop and laptop computers.
- Assist with District network, e-mail, and Internet connections on computers and mobile devices.
- Assist with management and maintenance of the telephone system.
- District Website maintenance.
- Install and maintain District instructional technology equipment.
- Assist with streaming of School Board Meetings.
- Maintain equipment repair and maintenance records for District computers.
- Interact with District instructional staff to deliver a high level of service and customer satisfaction.
- Specialized training in computer-related technologies beyond high school preferred.
- One to three years of experience in a related field.
- Valid Colorado driver's license required.
- Advanced computer troubleshooting, analysis, critical thinking, and problem-solving skills.
- Ability to learn multiple programs and systems.
- Ability to manage multiple tasks with frequent interruptions, occasionally in urgent situations.
- Ability to promote and follow Board of Education policies, Superintendent policies, and building/department procedures.
- Ability to grow and develop knowledge, skills, and attitude through professional development.
- Ability to communicate, interact, and work effectively and cooperatively.
The physical demands, work environment factors, and mental functions described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Frequent lifting 5 to 10 pounds.
- Occasional lifting 20 to 50 pounds.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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