Technical Infrastructure Specialist

7 days ago


Buffalo, New York, United States Freed Maxick CPAs P C Full time
Company Overview

Freed Maxick CPAs P C is a reputable accounting firm with a strong presence in Western New York. We take pride in our collaborative environment and commitment to innovation, which has earned us recognition as one of Accounting Today's 2024 Best Accounting Firms to Work For.

Estimated Salary Range
The compensation for this role varies based on experience and falls within the range of $70,000 to $85,000 for applicants based in Western New York. Consideration will be given to applicants outside of our geographic area with appropriate ranges provided, based on location.

Job Description

As a Systems Engineer at Freed Maxick, you will contribute to the stability, integrity, and efficient operation of our technology infrastructure. Your responsibilities will include participating in internal service desk activities following ITIL framework, assisting with tier-3 IT support tickets, creating and maintaining software packages using modern application delivery methodology, managing physical and virtual endpoints, and following change management, problem management, and asset management processes.

Key Responsibilities:
  • Participate in internal service desk activities following ITIL framework
  • Assist with tier-3 IT support tickets
  • Create and maintain software packages using modern application delivery methodology
  • Manage physical and virtual endpoints
  • Follow change management, problem management, and asset management processes


Required Skills and Qualifications

To excel in this role, you will need:
  • An Associate's Degree or higher in Computer Information Systems, Business Administration, or related field, or equivalent applicable work experience
  • A minimum of 3 years of highly relevant Microsoft engineering and/or support experience
  • Microsoft Certification or certification level knowledge for Microsoft 365 Associate level
  • Ability to install, configure, and maintain a variety of Microsoft systems and software
  • Strong knowledge of Microsoft technologies including Microsoft Intune, MECM, Windows Server, Apps for Business, Entra ID, Office 365, and Azure


Benefits

We offer a competitive compensation and benefit package, including annual performance bonuses, attractive salary ranges, and opportunities for career growth and advancement.

Others
This hybrid position requires a dedicated and private workspace for remote work. Some travel may be required up to 200 miles. Work hours may vary, and participation in an on-call rotation may be necessary.

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