Pet Care Coordinator

4 weeks ago


Pensacola, Florida, United States Banfield Pet Hospital Full time
Job Summary

We are seeking a highly skilled and compassionate Client Service Representative to join our team at Banfield Pet Hospital. As a Client Service Representative, you will play a vital role in delivering exceptional client service and ensuring the smooth operation of our hospital.

Key Responsibilities
  • Provide professional and courteous service to clients and their pets, ensuring a positive experience at our hospital.
  • Act as a liaison between clients and our veterinary team, communicating effectively and efficiently to ensure seamless care.
  • Manage client flow and workflow, maximizing productivity and efficiency in our hospital.
  • Assist with administrative tasks, including data entry, scheduling, and financial management.
  • Develop and maintain strong relationships with clients, promoting loyalty and retention.
Requirements
  • High school diploma or equivalent required; medical background or experience in customer service preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to multitask and prioritize tasks, with a focus on delivering exceptional client service.
  • Strong problem-solving skills and ability to think critically in a dynamic environment.
  • Ability to work independently and as part of a team, with a focus on collaboration and mutual respect.
What We Offer
  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A competitive salary and benefits package, including medical, dental, and vision coverage.
  • A comprehensive training program, with ongoing support and mentorship.
  • A fun and rewarding work environment, with opportunities to make a real difference in the lives of pets and their owners.

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