Pet Care Coordinator
3 days ago
Job Summary:
We are seeking a highly motivated and customer-focused Client Service Representative to join our team at Banfield Pet Hospitals. As a Client Service Representative, you will play a vital role in delivering exceptional client service, ensuring a positive experience for our clients and their pets, and contributing to the overall success of our hospital.
Key Responsibilities:
- Client Service: Provide exceptional client service, ensuring a positive experience for our clients and their pets.
- Client Communication: Communicate effectively with clients, responding to their needs and concerns in a timely and professional manner.
- Client Education: Educate clients on pet health, wellness, and preventative care, promoting our hospital's services and products.
- Administrative Tasks: Perform administrative tasks, including data entry, scheduling appointments, and managing client records.
- Team Collaboration: Collaborate with our veterinary team to ensure seamless communication and coordination of client care.
Requirements:
- High School Diploma or Equivalent: Required
- Customer Service Experience: One year of customer service experience preferred
- Medical Background: Medical background with medical terminology training preferred
- Ability to Work in a Fast-Paced Environment: Ability to work in a fast-paced environment, handling multiple tasks and priorities
- Excellent Communication Skills: Excellent communication skills, both written and verbal
What We Offer:
- Competitive Salary: Competitive salary and benefits package
- Opportunities for Advancement: Opportunities for advancement and professional growth
- Collaborative Team Environment: Collaborative team environment with a focus on client satisfaction
How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional client service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to our online application system.
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