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Financial Advisor

2 months ago

Cincinnati, Ohio, United States OrthoAlliance Full time

Financial Advisor - Revenue Cycle Management

Position Overview:

As a Financial Advisor within the Revenue Cycle Management team, you will play a crucial role in providing expert financial guidance to patients, helping them navigate their financial responsibilities related to healthcare services.


Key Responsibilities:

Patient Financial Guidance
  • Assist patients in understanding their insurance coverage and financial obligations.
  • Discuss various payment options, including budget plans and credit solutions.
  • Facilitate the establishment of new payment arrangements and assist with financial hardship applications.

Pre-Collection Activities
  • Generate cost estimates for medical procedures and inform patients of their financial responsibilities.
  • Document and report any unsuccessful pre-collection attempts to the relevant departments.

Additional Responsibilities:
  • Ensure the confidentiality of patient financial and medical information.
  • Communicate effectively with both internal teams and patients regarding financial matters.
  • Engage in ongoing training to enhance job-related skills.
  • Contribute to compliance and risk management initiatives.
  • Adhere to established safety protocols and ethical standards.

Qualifications:
  • High school diploma or equivalent required.
  • Experience in financial counseling, collections, or billing within a medical environment.
  • Strong organizational and communication skills, with a self-directed work ethic.
  • Proficient in numerical analysis and deadline management.
  • Excellent interpersonal skills and customer service orientation.

Physical Requirements:

Physical capabilities include effective hearing and communication, visual acuity, mobility, and the ability to lift objects up to 25 lbs, with an average lift of under 10 lbs.