Guest Relations Ambassador

3 days ago


Towson, Maryland, United States Greater Baltimore Medical Center Full time

**Job Summary**

Under the supervision of our management team, the Guest Relations Host/Hostess provides exceptional patient care and nutrition services at the Greater Baltimore Medical Center. Key responsibilities include:

  • Collaborating with patients to ensure a seamless room service experience
  • Delivering and collecting patient trays with attention to detail and a focus on patient satisfaction
  • Distributing between-meal snacks to patients in a timely and courteous manner
  • Providing pantry services and responding to patient requests in a professional and empathetic manner

**Requirements and Responsibilities**

As a Guest Relations Host/Hostess, you will be an integral part of our patient care team, working closely with healthcare professionals to deliver exceptional patient experiences. Key requirements include:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with a high level of accuracy and attention to detail
  • Strong problem-solving skills and ability to think critically in a patient care setting
  • Ability to work collaboratively as part of a team to achieve patient satisfaction and quality care goals

**What We Offer**

The Greater Baltimore Medical Center offers a dynamic and supportive work environment, with opportunities for professional growth and development. As a valued member of our team, you will enjoy a competitive salary and benefits package, as well as opportunities for advancement and continuing education.



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