Retail Operations Supervisor

2 weeks ago


Burbank, California, United States Michaels Stores Full time

Retail Operations Supervisor

Join our team as a Retail Operations Supervisor and play a crucial role in enhancing the shopping experience for our customers.

Key Responsibilities:

  • Assist the Store Manager in achieving sales and profit targets while ensuring compliance with company policies and procedures.
  • Support the team in maintaining a well-organized and stocked store by overseeing inventory management processes.
  • Lead and mentor a team of dedicated staff, ensuring they are well-trained and equipped to deliver exceptional customer service.
  • Participate in the hiring, training, and evaluation of team members, fostering a culture of growth and development.
  • Manage daily operations, including workload planning, scheduling, and performance management.
  • Ensure adherence to visual merchandising standards and oversee the execution of promotional displays.
  • Promote a positive work environment by interacting respectfully with team members and customers alike.

Preferred Qualifications:

  • Experience in retail management or leadership roles.

Physical Requirements:

  • Ability to stand for extended periods and perform physical tasks such as lifting and reaching.

Work Environment:

Work in a dynamic retail setting, supervising team members and engaging with customers. The environment includes both climate-controlled areas and some outdoor tasks.

Michaels Stores is committed to fostering an inclusive workplace where all team members can thrive.



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