Principal Service Engineer
6 days ago
We are seeking a highly skilled Principal Service Engineer to act as the service owner for our highly secure, Cybersecurity Maturity Model (CMMC) 2.0 compliant hosting environment. This role requires a strong technical background in security, cloud, and network services, as well as experience managing vendor relationships and presenting to senior leadership.
Key Responsibilities:- Act as the main contact for coordination between Providence infrastructure services, a third-party hosting partner, and business stakeholders.
- Collaborate closely with enterprise security and infrastructure teams to ensure Providence operational and architecture standards are followed for all new and existing deployments.
- Monitor the hosting partner's performance against SLAs and conduct monthly business reviews to ensure they are satisfying all service expectations.
- Present to senior IS and business leadership on the hosting environment and its compliance with CMMC 2.0 requirements.
- Bachelor's Degree in Computer Engineering, Computer Science, Mathematics, Engineering, or equivalent education/experience.
- 8 years of related experience; more preferred.
- Strong experience in automation, specifically related to deployment, recovery, or other manual processes.
- Strong experience with n-tier solutions.
- Strong experience with resilience modeling (failure mode analysis) and ability to simulate service outages for point solutions (automated) and platforms (manually).
- Strong experience influencing engineering team members in translating customer and technical requirements into service architecture to meet Quality of Service Expectations.
- Strong experience leading and representing the Service in backlog discussions and standups to establish appropriate prioritization of Live Site requirements.
- Strong experience leveraging data and metrics to drive behavior, process, and priority decisions.
- Master's Degree in Computer Engineering, Computer Science, Mathematics, Engineering, or equivalent education/experience.
- Experience in a Healthcare environment.
We offer a comprehensive benefits package, including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources, and much more. Learn more at providence.jobs/benefits.
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Principal Service Engineer IS
6 days ago
Los Angeles, California, United States Providence Health & Service Full timeJob SummaryWe are seeking a highly skilled Principal Service Engineer to act as service owner for our highly secure, Cybersecurity Maturity Model (CMMC) 2.0 compliant hosting environment. This role requires someone with experience managing vendor relationships, presenting to senior IS and business leadership, coordinating across organizations, and a...
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Principal Service Engineer IS, Service Owner
1 week ago
Los Angeles, California, United States Providence Health & Service Full timeJob SummaryWe are seeking a highly skilled Principal Service Engineer to act as service owner for our highly secure, Cybersecurity Maturity Model (CMMC) 2.0 compliant hosting environment. The successful candidate will be responsible for coordinating between Providence infrastructure services, a third-party hosting partner, and business stakeholders.Key...
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Principal Service Engineer IS, Service Owner
7 days ago
Los Angeles, California, United States Providence Health & Service Full timeJob SummaryWe are seeking a highly skilled Principal Service Engineer to act as the service owner for our highly secure, Cybersecurity Maturity Model (CMMC) 2.0 compliant hosting environment. This role requires a strong technical background in security, cloud, and network services, as well as experience managing vendor relationships and presenting to senior...
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