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Orthodontic Care Coordinator
2 months ago
Company Overview:
Community Dental Partners is dedicated to delivering exceptional dental services in a welcoming atmosphere, emphasizing superior customer care. We are committed to enhancing the well-being of our patients, focusing on creating healthy and beautiful smiles that transform lives.
Key Responsibilities:
- Act as a vital team member, demonstrating a strong work ethic and a compassionate approach.
- Exhibit excellent organizational skills and maintain a positive demeanor while interacting with patients of all ages.
- Manage patient interactions, including preparing consent forms and obtaining necessary approvals prior to treatment.
- Verify insurance coverage and eligibility, addressing routine inquiries regarding appointments, policies, and treatments.
- Provide clear explanations of treatment plans, insurance benefits, and financing options to patients and their families.
- Assist in the application process for payment options such as Care Credit and establish in-house payment plans with managerial approval.
- Ensure accurate collection of fees based on patient insurance agreements and support team members with payment and insurance processes.
- Maintain cleanliness and organization of the front office and lobby areas.
- Perform any additional duties as assigned by the Practice Manager.
Qualifications:
- Bilingual abilities are preferred.
- Willingness to work flexible hours, including late shifts when necessary.
- Possess a professional and friendly demeanor.
Benefits:
- Hep B and CPR Certifications provided.
- Company-sponsored scrubs and online learning opportunities.
- Competitive compensation and paid training.
- Employee engagement activities and holiday celebrations.
- Access to an Employee Assistance Program (EAP) and perks through our Employee Discount Program.
- Travel stipends for work-related travel.
Equal Opportunity Employer:
Community Dental Partners is an Equal Opportunity and Affirmative Action Employer, committed to ensuring fair employment opportunities for all applicants and employees, regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
