State Farm Agent Receptionist

3 days ago


Huntington Beach, California, United States Uzma Afzal - State Farm Agent Full time
Welcome to Uzma Afzal - State Farm Agent
We are seeking a highly skilled and customer-focused individual to join our team as a Receptionist - State Farm Agent Team Member. This is an exciting opportunity to build a rewarding career while making a positive impact on our customers' lives.

About the Role
In this role, you will be responsible for establishing customer relationships, providing prompt and friendly customer service, and using a customer-focused approach to educate customers about insurance options. You will work closely with other team members to ensure seamless communication and efficient issue resolution.

Key Responsibilities
- Establish customer relationships and follow up with customers as needed
- Provide prompt and accurate customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Use a customer-focused, needs-based review process to educate customers about insurance options
- Collaborate with other team members to resolve issues and meet customer needs

Benefits and Compensation
This role offers a competitive salary, hourly pay plus commissions, bonus opportunities, paid time off, and opportunities for internal growth and career development. We are proud to offer a supportive work environment where you can grow professionally and personally.

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