Clinical Operations Manager

3 weeks ago


American Canyon, California, United States Kaiser Permanente Full time
Job Summary:

External Candidates Eligible for Sign On Bonus

As a Clinical Operations Manager - ICU at Kaiser Permanente, you will be responsible for managing the day-to-day clinical operations of the ICU unit, ensuring the highest quality of care is provided and is in compliance with federal, state, and local regulatory requirements and established departmental policies and procedures.


Essential Responsibilities:
  • Develop and implement action plans to improve staff development and quality improvement initiatives.
  • Supervise a single unit (8 to 24 hours) of approximately 20 - 60+ employees, monitoring the allocation and utilization of personnel based on continual changes in patient population/needs.
  • Work with healthcare providers outside of the unit to achieve optimal patient care across the continuum.
  • Investigate and resolve patient/family member concerns regarding patient care.
  • Collaborate with the healthcare team to ensure coordinated plans of treatment, customer-focused care, and cost-effective utilization of services.
  • Develop and implement best practice models of other units, researching and identifying opportunities for improvement.
  • Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status.
Basic Qualifications:
Experience
  • Minimum two (2) years of nursing experience required.
  • Minimum two (2) years of experience as charge nurse, preceptor, quality improvement champion or other related leadership experience.
Education
  • Graduate of accredited school of nursing. High school diploma OR General Education Diploma (GED) required.
License, Certification, Registration
  • Registered Nurse License (California) required at hire
  • Basic Life Support
Additional Requirements:
  • Evidence of training completion as preceptor or charge nurse.
  • Demonstrated knowledge of quality improvement, clinical care delivery processes, staffing, & budgeting.
  • Knowledge of Nursing Practice Act, The Joint Commission & other federal, state, & local regulatory requirements.
  • Strong interpersonal communication skills.
  • ACLS, PALS, NRP certification may be required for positions in specific departments.
  • Must be able to work in a Labor/Management Partnership environment.
Preferred Qualifications:
  • ACLS certification strongly preferred.
  • Bachelors degree in nursing preferred.

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