Hotel Operations Assistant
2 days ago
We are a growing hospitality company that values exceptional customer experiences and has a strong commitment to its team members. Our signature 'Count on Me' service culture encourages each team member to be responsive, respectful, and deliver great experiences to our guests, partners, and communities. We are looking for a skilled Night Auditor to join our team who can help us achieve our mission.
Responsibilities:
The Night Auditor will be responsible for producing and distributing daily, weekly, and monthly reports to hotel management, department heads, and the General Manager. They will also ensure that all guests have an exceptional experience at the property by executing front desk clerk duties as required. This includes processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed. Additionally, the Night Auditor will complete additional bookkeeping, administrative, and accounting procedures as requested. They will also reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process.
Qualifications:
The ideal candidate will have previous hotel front desk, hospitality, guest services, or night audit experience, but it's not required. They must be able to work overnight shifts and have flexible hours. A high school diploma or equivalent is required, with some college preferred. The Night Auditor must have great communication and customer service skills, as well as proficiency in computers and experience with reservation and accounting software is desired.
Salary:
We offer a competitive salary of $31,000 per year.
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