Software Systems Analyst

2 weeks ago

Denver, Colorado, United States Denver Public Schools Full time
About this Role

We are seeking a highly skilled Software Systems Analyst to join our team at Denver Public Schools. As a key member of our IT department, you will be responsible for performing technical analysis to solve business problems using advanced methods.

Key Responsibilities
  • Track and manage the incident flow for the software approval process, ensuring compliance with internal and external standards.
  • Analyze software usage data, track licenses, and interpret findings from device management systems to inform decisions on software purchases and renewals.
  • Provide timely support to end-users, collaborate with various teams, and report on data related to software compliance and legal requirements.
  • Evaluate software requests against internal criteria, as well as SOC accessibility standards, FERPA, HIPAA, and COPPA compliance.
  • Collect and report on data to determine if a Data Protection Addendum (DPA) is required for the District software based on analysis of software findings.
Requirements
  • High School Diploma/GED required.
  • Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a related field, preferred.
  • ITAM or SAM professional licensing is preferred but not required. CSM licensing is preferred.
  • At least one (1) year of experience in technology troubleshooting, isolating and diagnosing problems.
  • Knowledge of enterprise application usage and licensing models used by software producers and vendors.
  • Skill in analyzing qualitative and quantitative information to inform decision making.
  • Skill in the running and managing reports in spreadsheets.
  • Strong attention to detail.
  • Effective communication skills.
  • Effective time management and organizational skills.
  • Work collaboratively with others on a team.
  • High degree of integrity in handling confidential information.
  • Aptitude for variety and changing expectations and fast-paced environment.
  • Effectively handle multiple demands and competing deadlines.
  • The ability to take responsibility for one's own performance.
  • Ability to work in a multi-ethnic and multicultural environment with district and school leaders, faculty, staff and students.
  • Demonstrated ability to communicate and collaborate across departments and at all levels of the organization.
  • Knowledge of Google Enterprise, Microsoft, Adobe or other software licensing.
What We Offer

Denver Public Schools is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations.

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