Patient Services Coordinator

2 days ago

Yonkers, New York, United States St. Johns Riverside Hospital Full time

At St. John's Riverside Hospital, we strive to provide the highest quality healthcare services to our patients. We are currently seeking a highly skilled Patient Services Coordinator - Medical Registration and Billing Specialist to join our team.

About Us

We are a leader in providing compassionate healthcare services utilizing state-of-the-art medical technology. Our hospital serves the Westchester community with a unique and comprehensive network of medical professionals dedicated to a tradition of service that spans generations.

We built our foundation on nursing and community service, and our commitment to provide the community with advanced medical services continues to be our vision, mission, and value.

The Cochran School of Nursing, the oldest hospital-based school of nursing in the metropolitan area, was founded in 1894. Our nurses give superior attention to those who need it most with a strong emphasis on patient and family-focused nursing care.

About the Role

The Patient Services Coordinator - Medical Registration and Billing Specialist provides registration, reception, and billing services to the HOPE Center in accordance with the Department's and hospitals mission and philosophy.

  • Serves as unit receptionist; greets and assists patients, visitors, physicians, and other hospital staff.
  • Answers all phone calls professionally, indicating the department reached and their name. Responds to general information requests and triage calls to appropriate staff/programs.
  • Accurately enters billing charges and the medical diagnosis for each encounter daily.
  • Pre-registers patients one day prior to scheduled appointments to optimize patient care and manage patient flow.
  • Contacts patients to inform them if their insurance is inactive, insurance not accepted, or if they need to update their PCP to be seen prior to their appointment.
Qualifications

To be successful in this role, you must possess the following qualifications:

  • Bilingual (Spanish/English), required
  • Experience with registration and medical billing required
  • Possesses well-developed and effective interpersonal skills and can communicate in writing.
  • Demonstrates confidence in actions and exercises good judgment.
  • Embraces and adapts to change.
  • Familiarity with Microsoft applications such as Excel, Word, PowerPoint.
  • Excellent and accurate word processing skills required.
  • Ability to work in a fast-paced environment, independently yet collaboratively within a larger system.
What We Offer

We offer a competitive salary range of $55,000 - $65,000 per year, depending on experience.

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