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Technical Program Manager

2 months ago

Sandy, United States The D2D Experts Full time
{"h2": "Job Overview"}

The D2D Experts team is seeking a skilled Technical Program Manager to drive customer experience strategy forward by innovating and problem-solving. This role involves planning, leading, organizing, and motivating project teams to achieve high performance and quality in delivering initiatives and products that provide exceptional business value to users.

{"h2": "Key Responsibilities"}
  • Define project scope and schedule while focusing on regular and timely delivery of value; organize and lead appropriate cadence and working meetings that serve project teams and stakeholder needs; track, prepare and distribute progress reports, metrics; escalate risks and issues in a timely manner, help removes road blocks, and perform delivery planning (i.e. release planning or program increment planning) for assigned projects.
  • Collaborate with business or technical product owner on initiative roadmap and backlog; assume the role of Technical Product Owner for projects led by an Executive Sponsor and manage requirements and backlog.
  • Establish and manage a well-defined governance and management process for technical initiatives such as Security vulnerabilities tracking and reporting, Corporate systems upgrades, migrations and training.
  • Effectively present and convey information, ideas, and perspectives to peers, team members, vendors, clients, and leadership; summarize, communicate, and present data to a variety of audiences; develop and follow documentation requirements.
{"h2": "Requirements"}
  • BA or BS or equivalent experience is required; MA or MS is a plus.
  • Strong understanding of software development life cycle models as well as solid knowledge of both Agile and traditional project management principles and practices; ability to blend them together in the right proportions to fit a project and business environment.
  • A proven track record of successfully implementing IT Platform projects using Agile and traditional project management frameworks and practices.
  • Project Manager managing IT Platform projects, international/global platform project management of various sizes in a high-tech development environment with multi-function teams. PMP preferred.
  • Prior experience with SCRUM/Agile methodologies with enterprise-level Infrastructure focused projects. CSM or equivalent preferred.
  • Sufficient level of technical background to provide credible leadership to development teams and to be able to accurately and objectively evaluate complex project risks and issues.
{"h2": "Skills Required"}
  • Strong analytical, planning, and organizational skills with an ability to manage competing demands; Demonstrated strength in problem definition and resolution.
  • Strong understanding of business needs with the ability to establish/maintain a high level of stakeholder trust and confidence.
  • Proven ability to lead software development projects and ensure objectives, goals, and commitments are met to deliver the intended business value.
  • Solid understanding of and demonstrated experience in using project management tools such as Jira, Rally, VersionOne and documentation, and communication management tools such as G Suite, Office Suite, Visio, Slack, Confluence, Zoom/WebEx, or equivalent.
  • Excellent oral and written communications skills and experience interacting with both business and IT individuals at all levels including the executive level.
  • Skilled in managing challenging personalities and diffusing interpersonal conflicts to ensure project teams operate in a healthy, productive environment.
  • Creative approach to problem-solving with the ability to focus on details while maintaining the \"big picture\" view.
  • Ability to thrive in a fast-moving environment and work on multiple priorities and/or projects simultaneously without impact to the quality of work.
  • Ability to build and maintain relationships with internal partners and external vendors.
{"h2": "COVID-19 Considerations"}

We value the safety of each member of our community because we know we're all in this together. In many locations, which may change over time, we've implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside D2D offices until further notice.

{"h2": "Corporate Security Responsibility"}

All activities involving access to D2D assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, D2D is responsible for information security and must:

  • Abide by D2Ds security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or the breach, and
  • Complete all periodic mandatory security training in accordance with D2D's guidelines.
{"h2": "Compensation"}

Health Benefits after 90 days

$75,000 a year - Full-time