Mountain Resort Guest Experience Specialist

6 days ago


Park City, Utah, United States Vail Resorts Full time

Experience the Magic of the Mountains

Vail Resorts is a leading resort operator with over 40 locations across three continents. We're seeking a skilled Night Auditor to join our team and provide exceptional guest experiences.

About the Role:

We're looking for an individual who is passionate about delivering outstanding customer service and ensuring seamless operations. As a Night Auditor, you'll be responsible for managing guest reservations, communicating with other departments, and maintaining accurate records.

Key Responsibilities:

  • Comply with guest requests in a timely and professional manner
  • Maintain a clean and safe work environment, restocking supplies as needed
  • Communicate effectively with other hotel departments and stakeholders
  • Follow established procedures and complete daily reports accurately
  • Assist with other duties as assigned by management

Requirements:

  • Fluent English language skills
  • Ability to lift up to 10lbs
  • Flexibility to work weekends and holidays

Compensation:

The estimated salary for this role is $20-$22.76 per hour, based on industry standards and location.

Benefits:

  • Ski/Mountain Perks: Free passes for employees, discounted lift tickets for friends and family, and free ski lessons
  • Employee Discounts: 40% off retail purchases, food, gear, and mountain shuttles
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development opportunities
  • Referral Program

Awards and Recognition:

Vail Resorts is committed to providing a positive and inclusive work environment. We recognize and reward outstanding performance and contributions to our team.

Join Our Team:

If you're a motivated and detail-oriented individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.



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