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Administrative Support Specialist

2 months ago

Goshen, Indiana, United States Advent Services Full time
Job Overview

Salary: $22.00 hourly & $4.41 hourly for Health and Wellness

Position: General Clerk III

Company: Advent Services LLC

Position Summary

The General Clerk III is responsible for managing sensitive information with a high degree of accountability. This role requires sound judgment and the ability to make administrative decisions while adhering to established policies and guidelines.

Key Responsibilities
  • Safeguard Personally Identifiable Information (PII).
  • Input and update data across various systems and platforms.
  • Track and manage records within USCIS file tracking systems.
  • Create service item records for review by USCIS officers.
  • Identify and resolve discrepancies through system-generated reports.
  • Scan and archive documents in compliance with USCIS requirements.
  • Conduct data inquiries and generate reports to inform necessary actions.
  • Perform regular audits on files and participate in comprehensive office audits.
  • Conduct file research using various systems and documentation.
  • Handle mail-room tasks including processing and securing incoming and outgoing correspondence.
  • Photocopy or scan documents as needed, ensuring proper date-stamping.
  • Transmit documents using electronic and traditional methods.
  • Manage shared email accounts, ensuring timely responses and actions.
  • Draft and proofread various written materials from rough drafts.
  • Analyze electronic records across multiple systems.
  • Ensure all mandatory training is completed.
  • Review documents to gather information for responses.
  • Route correspondence to appropriate departments for follow-up.
  • Take ownership of assigned tasks, ensuring timely completion.
Qualifications
  • Must be a U.S. Citizen.
  • High School Diploma or equivalent.
  • At least one year of experience in records management or clerical support.
  • Familiarity with USCIS systems such as RAILS, ELIS, and others.
  • Ability to lift and handle weights as required.
  • Fluency in English with strong communication skills.
  • Proficient in Microsoft Office Suite and similar software.
  • Ability to work independently and collaboratively.
  • Must possess or be able to obtain an active Public Trust clearance.
Benefits

Advent Services offers a comprehensive benefits package including medical, dental, and vision coverage, a matching 401K plan, paid time off, life insurance, and disability coverage, ensuring financial protection for you and your family.

Advent is an Equal Opportunity Employer. Employment decisions are not based on race, color, religion, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by federal, state, or local laws.