Store Clerk
3 weeks ago
Create an exceptional customer experience through outstanding service and maintain a safe and clean environment that encourages customer loyalty. Assist the department manager in achieving sales and profit goals while adhering to quality assurance standards. Embody the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Responsibilities- Promote a positive and respectful work environment among associates.
- Provide excellent customer service by answering questions and making product recommendations.
- Gain and maintain knowledge of products sold within the department and be able to respond to customer inquiries.
- Recommend grocery items to customers and inform them of special promotions.
- Ensure product quality and freshness by checking expiration dates and reporting discrepancies.
- Label, stock, and inventory department merchandise to provide customers with fresh products.
- Report product ordering/shipping discrepancies to the department manager.
- Display a positive attitude and stay current with present, future, seasonal, and special ads.
- Adhere to all food safety regulations and guidelines.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
- Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
- Practice preventive maintenance by inspecting equipment and notifying the department or store manager of any items in need of repair.
- Notify management of customer or employee accidents.
- Report all safety risks/issues and illegal activity, including robbery, theft, or fraud.
- Ability to handle stressful situations.
- Knowledge of basic math (counting, addition, and subtraction).
- Effective communication skills.
As part of the Kroger family of companies, we take pride in bringing diverse teams together with a passion for food and people. We strive to create amazing experiences for our customers, communities, and each other, with food at the heart of it all. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.
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