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Medical Support Assistant

2 months ago

Cleveland, Ohio, United States Veterans Health Administration Full time
Job Summary

We are seeking highly skilled Medical Support Assistants to join our team at the Veterans Health Administration. As a Medical Support Assistant, you will play a critical role in providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities
  • Schedule appointments and manage patient flow to ensure efficient and effective care
  • Verify and update patient demographics and insurance information to ensure accurate billing and payment
  • Process emergency and non-emergency transfers to other VA facilities or private hospitals
  • Perform basic eligibility, co-pays, and preauthorization requirements for specific coverage
Requirements

To be successful in this role, you will need:

  • One year of experience in clerical or office work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position
  • Ability to meet, communicate, and interact with individuals from varying backgrounds and other healthcare team members in a courteous and helpful manner
  • Knowledge of basic medical terminology to assist in the provision of care to patients
  • Ability to work independently in the accomplishment of a wide variety of duties performing patient support work
Work Environment

This position is primarily sedentary, working closely with others or alone. You may be required to walk, stand, bend, kneel, carry light items under 15 pounds, reach above shoulder, and drive an automobile.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.