Medical Support Assistant

1 week ago


Cleveland, Ohio, United States VETERANS HEALTH ADMINISTRATION Full time
Job Summary

The VETERANS HEALTH ADMINISTRATION is seeking a Medical Support Assistant to join our team in Cleveland, OH. As a Medical Support Assistant, you will play a critical role in providing administrative support to our healthcare team, ensuring the smooth operation of our medical facilities.

Key Responsibilities
  • Scheduling appointments and verifying provider orders
  • Preparing the clinic for visits and monitoring patient appointments
  • Verifying and updating demographics and insurance information
  • Processing emergency and non-emergency transfers to other VA facilities or private hospitals
  • Performing basic eligibility, co-pays, and preauthorization requirements for specific coverage
Requirements
  • United States Citizenship
  • Experience or Education: Six months experience of clerical, office, customer service, or other administrative work
  • Ability to meet, communicate, and interact with individuals in a courteous and helpful manner
  • Ability to utilize computer systems to enter administrative data in patient systems
What We Offer
  • A comprehensive benefits package
  • A rewarding career with the VETERANS HEALTH ADMINISTRATION
  • Opportunities for professional growth and development


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