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Library Assistant II

2 months ago

Wasilla, Alaska, United States City of Wasilla Full time

Job Summary:

The City of Wasilla is seeking a highly skilled and customer-focused Library Aide II to join our team. As a key member of our library staff, you will be responsible for providing exceptional customer service, performing basic circulation operations, and assisting with various library tasks.

Key Responsibilities:

  • Customer Service: Provide excellent customer service to patrons, responding to their inquiries and resolving issues in a timely and professional manner.
  • Circulation Operations: Perform basic circulation functions, including checking in and out library materials, renewing items, and processing financial transactions.
  • Library Tasks: Assist with various library tasks, such as shelving books, processing new materials, and maintaining the library's collection.
  • Technology: Demonstrate basic knowledge of library automation systems and assist patrons with using library technology, such as public computers and printers.
  • Communication: Communicate effectively with patrons, staff, and other stakeholders, using clear and concise language.
  • Teamwork: Collaborate with library staff to achieve common goals and provide excellent customer service.

Requirements:

  • Education: High school diploma or equivalent required.
  • Experience: Minimum two years of customer service experience, preferably in a library or related field.
  • Skills: Excellent communication and customer service skills, basic knowledge of library automation systems, and ability to work in a team environment.

What We Offer:

  • Competitive Salary: $34.08 per hour.
  • Benefits: Comprehensive benefits package, including health insurance, life insurance, and paid time off.
  • Opportunities for Growth: Opportunities for professional growth and development, including training and education assistance.